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Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 11,787 reviews
  • Rated 5 out of 5 stars

    Get it! You’ll thank yourself later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely needed this. I’m accident prone and ended up using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad- Big Mistake- Wasted Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan! It's come in handy more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to have protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that knows exactly what they are talking about and doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is going up, but we always have great service with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and helpful guys. I appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service for a new investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I received a computer with bad software and they took care of it the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get this!! It has saved me so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must for all of my technology! You cannot go wrong with having this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously did not purchase but this realized full benefits and did purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection. Peace of mind. Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i had this I have used an item like this and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had known the Geek Squad had Accidental Protection and we wouldn’t have had to buy a new laptop after spilling coffee on the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have as protection to your dive. Specially if kids are using the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case anything went wrong. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you, always buy the warranty whenever you buy electronic products.

    I would recommend this to a friend