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Customer reviews

Rating 4.6 out of 5 stars with 11691 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,691 reviews
  • Rated 5 out of 5 stars

    Plan renewal option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to renew my plan hopefully I have the option to do so. I will review again once I find out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection will save you a lot of headaches knowing you have no worries and take your product to the Geek Squad. They will work on your equipment and try their best to get it back to you the same day. I was happy with the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I chose this laptop. Not only because it is portable, its speed is incredible. I use it for school and I do a lot of downloads and heavy assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your fault if you dont get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE PROTECTION PLAN! WILL NEVER NOT BE WORTH THE MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIRISH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to Buying Geek Squad protection so you don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind but hopefully don’t have to use it. We’ll see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you can never go wrong with getting geek squad as your back up! Best tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my new laptop, gives a peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Substantially outstanding Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Asus zephyrus open boxed - the fan went out. I bought it to th nearest best best, informed them that I have a 3 years warranty, and none more was said, the item was boxed, shipped out to serves. I am expected to receive it today, and it's only been a week. Can't beat that kinda member service - you get what you paid. Service is premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use. I play video game with no problem.great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad for this device, however, I have in the past for other devices. It is worth if you plan to carry it around with you for school/work etc. My daughter busted her chromebook screen 2 weeks into school and this definitely saved us from buying a new one. They fixed it, within a week she had it back. That was during covid too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection product Best Buy is offering must have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A good deal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i almost always purchase this on high dollar purchases. only needed it once for a vr headset and i was taken care of within a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives me the piece of mind that I needed for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad always there when needed.They are professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I purchased protection but questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection ended up being a blessing. My daughter's laptop screen accidentally cracked within a month of purchase. The whole machine was marked as not fixable and was replaced at the store with no charge. It took a few hours at the store to actually make this happen but with a good result. Only thing questionable is why my 2 year protection was used completely when only one month was actually used. I could understand taking one year of the protection to make up for the unfixable pc but I think one year should have been reimbursed or put towards the new pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect added warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

    I would recommend this to a friend