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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 11,957 reviews
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price! Dont skimp on protecting your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s good to know help is available for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection that you can buy never buy anything without it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Best Buy"... NOPE... "Worst Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used thus service tet, but hooe bvb they are as good as I've heard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop that I got came with a lot of defects, Geek Squad took care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always great to prolong the life of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad no need to worry about about accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad i like to have some peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent value! Keyboard takes a little getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to protect you devices, makes repairs easy to handle and pay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Cant complain at all. Never had an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy to have Geek Squad. I have used Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the accessibility and knowledge of the Geek Squad has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the GS on electronic items. worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent service i am glad to recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair took a little longer than expected; however, repair was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent service to the customers in beed

    I would recommend this to a friend