Customer Ratings & Reviews

It's nice to know i have the peace of mind of knowing i can take my product there if needed

All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

love this they are so nice and very helpful and always available

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

Very nice, if they do not get to fixed they give you the credit

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

I always add protection to my devices. It’s a nice piece of mind

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

Pretty great protection package, able to cover many issues

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

I paid the additional cost for a person to come to the hosue and it was WELL worth it. He did a great job setting up my printer with all my devices in the house. He did it in less than a hour, it would have taken me a couple of hours to figure it all out.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

Bought a surface pro for son, 3yr plan he cracked the glass they replaced it with a new one. 2 and a half years in on plan cracked screen again they said the surface pro we had was not available anymore so the gave us full credit back from original price of purchase.