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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,792 reviews
  • Rated 5 out of 5 stars

    Chrimebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, knowledgeable of product, will recommend

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my pricy gadgets puts the mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I like it yet. Haven’t had the need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have thw knowledge that if something happens.that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer's accident prevention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was just what I needed to protect my computer would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe but protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty Tech Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Laptop came with problems and they helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to anyone and everyone, the squad sets the standard in service

    I would recommend this to a friend