Customer Ratings & Reviews

Excellent value, although I never used the service. It definitely provided a peace of mind.

Whenever you require, they are ready to attend than you in advance for your service

When ever you buy a electronic product get the Greek squad protection it is well worth it

Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

bought this as the laptop was really high end and i wanted the protection moving forward.

Best laptop lite weight and strong. Not heating mush and no sound

It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

Perfect computer for my student. She likes to do art work, study, and watch media.

My daughter loves this Chromebook. Its has the space neede for her needs

So so good I haven’t had a chance to use it but good to know I have it

First time purchasing laptop thank you for helping me setup and guidance you have given me

Fast and very effective service. The tech was very informative and made sure to explain details

++++++++++++++++++++++ good ++++++++++++++++++++++

Have used the service in the past and has been an easy process to use and was worth it

It is a must have, it covers a lot of issues and you don't have to ship it to them.

Have not used service yet, the person at the store said just bring it in if I have any problems.

I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

Excellent service, quick turn around time, will certainly get it again on my next product.

**Will update once the NEW computer I purchased is received ** A used computer was received today, I ordered a new one! I will not show a photo of the locked screen with the previous owners name, but the computer was purchased as a brand NEW one. There are still finger prints on the touch pad. Upon opening the shipping box I knew something was up when I was the Samsung seal was broken and the Best Buy inspected by tape was on the Samsung box. Then when opening up the computer it immediately turned on with the ladies name on the screen and I was locked out, plus the finger prints on the touch pad. I immediately called customer service and they assured me that they would be shipping out another computer and this would indeed be a BRAND NEW one. I will be shipping this used one back tomorrow. Updates to come. Please pay attention to your packages, some of us aren’t fortunate enough to live close enough to a Best Buy store and make in store purchases. We are at the mercy of the retailer and trust that they will be honest.

Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints