Customer Ratings & Reviews

I almost never buy the extended warranty on anything. I had a hunch on this laptop. 1.5 years later, this came in very handy when my poorly designed 2 in 1 laptop hinge locked up and destroyed the screen. The repair turnaround was about 1 week. Thanks Geek Squad!

There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

A must have for your computer. I got an almost 3 year old computer fixed like new

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

This is the best you can do for your buy. They respond quickly. If the can fix it the will. If not the will do a store credit if the item is not available.

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

Haven't needed it yet but glad to have it if I do.

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

I feel I can rest easy cause pretty much anything that could go wrong is covered. I like that feeling. I have had to make use of it yet, but From everything i have read their service is great!

Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

Can't say that I've ever had a problem with the Geek Squad before. They're all pretty friendly and knowledgeable and, so long as one has an appointment, one will get waited on in a timely fashion.

I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

I highly recommend geek squad protection for your products. They will replace it or try to fix it

This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.

Im computer illiterate and I'm grateful for this service! They were able to help me in less than 5 minutes. Something that was giving me fits for an entire day!!