Customer Ratings & Reviews

haven't had to use it and hope I never do, but if I do at least I can call upon a geek

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

It always a good thing to have insurance so the best way to do it is through best buy

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

I think it’s a great idea to get this Incase your computer breaks

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

Great customer service and support, never had a problem with geek squad

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service