Customer Ratings & Reviews

Amazing for work and school. Love touch screen feature

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

Great Add on! Thanks! Excellent!!! Extraordinary options.

Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

Glad to have help if anything breaks or goes wrong

This is really useful just Incase anything happens to it I recommend it

Always get geek squad they will fix anything they are great

Great screen and color. Just take size into consideration when buying a laptop bag.

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

Geek squad is always essential! Comes very much in handy when you need them!

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

You can't go wrong with geek squad protection. When it comes to electronics you never know when something can go wrong so I gotta have my geek squad protection.