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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 11,944 reviews
  • Rated 5 out of 5 stars

    Gret purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they gave me no issues with giving me credit for a item that couldn't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I needed them, they solved my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. Came with purchase. Glad to be able to use it in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product to protect my investment!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good quality for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is great. I know from past experience that they take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, easy to make appointments when needed. Security for college kids away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My moms christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so happy it came on time and it was easy for her to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this when my child's computer broke. No problems at all when I needed to use it!

    I would recommend this to a friend