Customer Ratings & Reviews

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

Very happy with this purchase. Excellent clarity of this TV.

Just book an appointment or call geek squad and they will definitely take care of your purchases.

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

It’s n important services that can give you security

The best for college and it’s really reliable for college work

Best warranty plan I've had. They live up to their name.

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

They help when you need them. This is what millennals are good for! That all there good for.

I buy form Best Buy not for products buy for geek squad . You will not get this coverage any where else in USA . Laptops mobile etc you can get anywhere but not geek squad .excellent tram and product insured

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.