Customer Ratings & Reviews

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

Loved having this it's the only reason why I buy from Best buy because of the geek squad

My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

Always so helpful and great customer service! Highly recommended

Took care of my laptop when damaged, easy & fast service

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

the protection is good and it keeps it protected for a year so that’s good ;)

Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

they helped me with all my questions about my new computer

Makes any future mistakes less stressful when I have this for protection

Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

Have purchased before and it comes in handy! Will never purchase technology without!

Have this helps reassure me that if something happens I can’t get my computer fixed.

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.