Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11945 reviews
(11,945 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Go Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best squad. When I have a problem they fix it, and explains you the problem.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HP laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad coverage is great to have for peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad so helpful and with all of my needs. Thanks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually dont buy extended warranties. But this was a good price and gives peace of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv use the squad a few times they always resolved my issue on laptop
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a backup in case I run into issues with our new laptop… I did not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go ahead and eat lunch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage on equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Evesdropper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
downloaded my software on computer - not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.
Rated 4 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, needed it for school. could be a little bit faster but overall a good purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra protection for new touchscreen laptop for my teenager!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on My Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


