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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,945 reviews
  • Rated 5 out of 5 stars

    Excellent program to have for help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is great to have since it covers products in my home so I know that if I need help it is available quickly. I am glad I purchased the protection though I hope not to have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is something I almost always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1-Year Accidental Geed Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great whenever I need it. Great investment whenever purchasing new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that it is always possible for an accident to happen, why take a chance on having something happen to one’s expensive computer. Buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that no matter what the issue i am protected. Good experience with geek squad when ever i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we used and been pleased with work by Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always reliable and worth purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind protection if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working great. I have not had to use my accidental Greek Squad protection yet. It gives me peace of mind that I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far the best computer I have purchased in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very skilled people doing what they know best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidentally protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when the kids spilled pop all over my laptop

    I would recommend this to a friend