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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costly but worth the extra $$$s for protection plan. My kids has destroyed 3 laptops so this is no brainer for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Repair times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful. I’d recommend their protection plan every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranty and receive great service when I have to apply my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have it and not use it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for computer definitely just in case since mine seems to act up I can access this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: The Bee's Knees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best when it comes to electronic repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good guarantee for price recommended good service excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mohammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad actually helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend