Customer Ratings & Reviews

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

wish i would of gotten the 2 year contract. It fixed my computer every time my child knocked it off the table...or it got dropped.

Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

Agent transferred data from my old laptop and checked all programs and have been very helpful whenever we had an appointment.

Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

The agents are extremely nice and professional they answered all my questions.

I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

It’s good to have to have. So far I everything’s working good

One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

This the best chromebook i ever had the screen is so big and wide it is the best 17.3 is great and the price was good

Works awesome love that changes into a tablet. Would highly recommend.

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.