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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11946 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 11,945 reviews
  • Rated 5 out of 5 stars

    A MUST HAVE NEVER THE STORE W/O IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value on premium high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i would of gotten the 2 year contract. It fixed my computer every time my child knocked it off the table...or it got dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A layer of additional protection for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    renewing my Service Contract with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent transferred data from my old laptop and checked all programs and have been very helpful whenever we had an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection. Not good without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are extremely nice and professional they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sure helped me out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have to have. So far I everything’s working good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best chromebook ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best chromebook i ever had the screen is so big and wide it is the best 17.3 is great and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

    I would recommend this to a friend