4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,947 reviews
  • Rated 5 out of 5 stars

    Geek Squad a pleasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet, but it's been a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great back up when things break!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective when necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to know that I am protected from anything that may happen and have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great in helping with issues and servicing when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have since my Chromebook is freezing up already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product and never got a chance to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts me at a peaceful mind to know help is just a simple call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

    I would recommend this to a friend