Customer Ratings & Reviews

Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

I haven't needed to use this yet, but it's been a great service!

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

Always works great! Customer service always has no issue with broken items! Thank you!

The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

I like to know that I am protected from anything that may happen and have the peace of mind.

Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

Always great in helping with issues and servicing when needed.

Good to have since my Chromebook is freezing up already.

I had this product and never got a chance to use it yet.

The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

Puts me at a peaceful mind to know help is just a simple call away.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.