Customer Ratings & Reviews

I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

No problems with service. Warranty worth it fir college student purchases away at school with no concerns

I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

They know they’re work well. Always helpful and I have used them every other month for answers to my laptops

This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!

Smartest thing I ever did definitely will get warranty on every product I get

Quick and easy to use, although still learning windows 11

This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

I love this paln and buy it for all my electronics.

I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.