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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,948 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again and tell my friend family about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my product shipped and they kept in contact with the progress of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with previous laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but nice I have it. I've used them in the past and the service was great. Helped me alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for your electronics specially if Geek Squad is available. A great plan, great value and they fix it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad for electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 year warranty because that I got a refund of my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed! Everyone should buy this watch

    I would recommend this to a friend