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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,948 reviews
  • Rated 5 out of 5 stars

    geek squad to save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent service, if you plan on purchasing any high tech gear I highly recommend you use their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and friendly, will definitely recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with children and on serval occasion, water damage was caused. It was truthfully a blessing the accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most have to protect any of your product in case anything gets damage it can easily be replace without having to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great thing to purchase when you buy electronics have for teenagers Sometimes they can be a little rough on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this new one and pray that I don’t, but they have been too star from every experiment had in the past!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION FOR THE WIN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very reliable services as well as understanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About my Acer Laptop. I love it. I said thank God for that.

    I would recommend this to a friend