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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,948 reviews
  • Rated 5 out of 5 stars

    My new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the ones that help the most ! Excellent exsperience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quality of my purchase was great, I have positive experience with the warranty coverage and did not think twice about securing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Geek Squad service and personnel at our local store. It's easy to get an appointment and they have a quick turn around time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a absolute luxury to have and is absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent person and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & Reliable Service, easy in and out service desk, rapid response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they were really hopefully and it did take a long time to get setvice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly suggested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my accidental protection yet. However in the past any claims have been handled in a timely manner and I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    asked for extended warranty, got single use protec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already come in handy esp when the kids are handling their chromebook. Ease of setting up an appointment and the squad does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on your tech, never had any major issues with my purchases but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet for the product I bought it for, but have had it in the past. Just a peace of mind like a warranty on a new car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet luckily, but its worth having, knowing I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people truly wanted to help me resolve any problems that I may have. I have used them for many years and they are courteous and polite and seem to be sincere in helping you.

    I would recommend this to a friend