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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,949 reviews
  • Rated 5 out of 5 stars

    COOL COMPANY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must buy! Its like car or life insurance! You might not have to use it but you should purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my computer for free with this as long as they don't have to open it up. I can bring it in or call to get it checked at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to use but it is helpful knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent choice with no worries if I encounter a problem with any of the services underneath this umbrella.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remotely helped me with problem on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Repairs have been covered, and fixed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection and I hope I don’t have to use but I got it just in case something was to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth the money for a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this plan saved me money when my laptop had a liquid spill accident, I got a refund fir the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have arthritis, I felt it necessary to purchase this protection in case I drop it. It’s reassuring to know I’m protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have protection just in case. It's about a year and l haven't had a reason to utilize but it's to know that l am covered in the event that something does go wrong.

    I would recommend this to a friend