Customer Ratings & Reviews

I absolutely love my accident policy with the Geek Squad! I have two teenage boys and accidents happen. It is wonderful to be able to drop it off and not stress about when things get broken. They have been very polite and easy to work with. For the most recent repair the service center sent it back two times with issues remaining, but the local store was great to work with and made it as pleasant as possible.

Love having protection just in case there are any damages that are beyond my control & also puts me at ease with possible repair costs!!

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Would recommend to everyone. Great coverage. Leaves you worry free

Best Services and I love this Chrome book. I am buy all laptop and TV from here.

I was immediately guided to a knowledgeable and friendly staff member to buy my new Dell laptop.

I haven't had to use them yet with this but in the epast great experience

Is a super important tool for the computer. At the moment not have to use.

always super helpful, feels good to know i dont have to worry when i have issues

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

It is an excellent laptop and has excellent service. The laptop was delivered quickly and with due care. The staff was also very supportive and careful.

My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

Delivered with care tv came in good condition and it came quick

Never really used it for anything so, it’s probably good

The employees are nice and friendly, most know what theyre doing.

So far I havent used the Geek Squad but the way I read it. It will cover alot of things for their Chromebooks

The sale clerk was not pushy. The sales clerk was very knowledgeable and friendly.

I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!