Customer Ratings & Reviews

I bought the extended warranty for peace of mind to cover my computer

great for travel & light use. Able to get all my emails and all work related duties done on it.

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

It’s good having peace of mind that I can have service and help with questions or problems.

Great coverage for my laptop. Peace of mind. I like the help

This protection is definitely worth the price considering controllers are easy to develop issues.

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

The best part for laptops and I recommend everyone to buy it

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

[Employee of bestbuy] Great service for a great price. A must buy for protection

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

I had purchased two laptops for Christmas gifts. I hope my family love them