Customer Ratings & Reviews

Best value for protection that you hope you’ll never have to use! If something minor or major happens, these guys and gals are there to fix it!

Geek squad has always been helpful will all warranties I've had and stil have. Such great customer service.

My daughter is enjoying her laptop. Got on a featured deal.

I would highly recommend this just in case something happens to your device. Accidents do happen.

The Geek Squad has a great reputation. I trust them with my best technology. They are very knowledgeable.

I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

It's great It's Great It's great It's Great It's great It's Great

I appreciate the comfort knowing that this support system is in place.

I think it's good... i bought it for if I'll need it. I felt with geek squad in the past and it was a good experience.

Wonderful peace of mind knowing that any problems in the future will be resolved quickly and efficiently.

I haven't use it yet, and I hope no to have to use it soon, but the price it looks very fair

Got a years worth of coverage for my laptop. I wish I would of gotten more than a years worth of coverage which is my fault not geek squad.

Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.

Bought for my son for college. He couldn't be happier with it. Online learning and all work is done on it.

Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

what a great deal great cost great service and great help love it love Best Buy and love the help we got

outstanding plan for computer protection. it is a good plan to have in case of accidents and hardware issues

They are really awesome! Customer service was great. I was able to turn in a product without any hassle. Nice people working very nice people.

Guarantee should always be o ok art if our purchasing, thus would make it a great store.

Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help