Customer Ratings & Reviews

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

With the warranty I was able to get my products serviced without hassle

Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

Always happy customer when having to use this back up.

Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

Great service and help! I can’t believe after all this time it worked!

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)