Customer Ratings & Reviews

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

[Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

Very reliable service to your product even if they can't fix the problem your not left in the dark

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

Great service explained everything i needed too know and great protection worth the extra money for sure.

I called just about questioning stuff very friendly and found out more then was trying to great people

Accidents happen!! It’s worth purchasing for one of those moments!

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.