Customer Ratings & Reviews

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

They help me with my computer and showed me what to do with it

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

Good service and very good business and takes care of customers

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

I have a laptop that I purchased this for and haven’t needed to use it yet

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

Geek Squad has always been a good decision for protection with my electronics.

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

Have protection for years here and had no issues at best buy

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....