Customer Ratings & Reviews

I love how easy it is to manage. But i wish i could download more apps

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

[Employee of bestbuy] I always rely on the protection plan to be included

They are always very helpful and the service is excellent. Would definitely recommend

They have repaired my laptop in the past with zero problems wonderful service!

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

Very convenient to have when you know nothing about technology. Saves you money on repairs

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

Always good to have warranty You think you might not need it but trust me you do