Customer Ratings & Reviews

Washer, dryer, laptops for me and my grands awesome

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

I protect all my purchases with Best Buy no matter what

Geek squad is the best! Anytime I need help, they are right there!

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

Always need to have extended support for your new technology purchases and this one is a good one to have.

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.