Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
I'm a fan of the protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! I definitely do the same and just play it safe! We think it's important to cover your investments just in case something goes wrong. Please let us know if you have any questions or concerns we can help out with.
Rated 5 out of 5 stars
Chrimebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service, knowledgeable of product, will recommend
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new laptop after bringing back my broken one. Best deal ever!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental protection is fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Has Saved Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great ease of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank You
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, it can really save you in the long run if you are particularly uncareful at times.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing team. Saved me so much on my laptop. They are super professional and will make magic
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Additional warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Seems worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Purchased 3 year service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Frank. Thanks for your feedback! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions regarding your protection plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad is priceless!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy anything without added protection electronics break down all the time
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Winner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Can't handle Alienware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad is best squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


