Customer Ratings & Reviews

This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

Haven't had to use it yet, but with a laptop that's always a possibility. Previous experience with the Geek Squad has been good.

Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

Very jappy woth my laptop and my external hard drive

pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

Highly recommend! Repairs have been covered, and fixed quickly

They have been a lifesaver and were able to retrieve important documents after my laptop was corrupted. I will never buy a laptop ever again without purchasing Geek Squad protection

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

THEIR GREAT THEY KNOW THEIR STUFF AT TIMES. OTHER TIMES GOOGLE IS MORE HELPFUL THAN THEM LOL

Great Service from the Geek Squad Team! Excellent coverage on the benefits and available for assistance over a call.

bought this just in case, luckily l have not needed it, but I am glad it is there.

I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

I played on it every week and surfed the internet for stuff

Great service and access product was acceptable and workable

I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.