Customer Ratings & Reviews

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

I bought this one for my mother. I have a similar one we both love them. They are great

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

Have not had to use on this product, but the process is always efficient and easy.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.