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Customer reviews

Rating 4.6 out of 5 stars with 11924 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,924 reviews
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RoseR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation of geek squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year warranty does a really great job recommended for everybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE BABY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe but protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best service and no other service is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional all of the geek squad team pus they are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped repair my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    provides nice services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Gotta keep the things we live protected. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why people trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

    I would recommend this to a friend