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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11783 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 11,783 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll never go without it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this a few times with my daughter's laptop and I've never been disappointed. Easy in, easy out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Studrnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the insurance, I use my computer every day and things can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, it’s gives me piece of mind to have my products protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and total tech support for the new laptop. Hope we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....never go wrong when accidents happen all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something breaks or needs service, Geeks are there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it but goid value for money. I wanted to renew but was low on cash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beneficial to purchase geek squad protection for the products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is committed to solving any issues I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. The warranty and coverage is always great along with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection to my laptop it protects from any accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use this service as of yet thank God I have an in place just in case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful very supportive amazing terrific astonishing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really get protection plans anywhere else but highly recommend for your Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No BS Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cracked his new laptop screen and the geek squad texts fixed it no questions asked. Superb service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments. Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my computer is covered for two years. Worth protecting my investment.

    I would recommend this to a friend