Customer Ratings & Reviews

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

I havent used them in a while but last time i did they got the job done

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

[Employee of bestbuy] My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

The laptop was good quality but the young owner wasn’t very gentle but they replaced it within a very timely period.

[Employee of bestbuy] I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Simple and easy very cheap very Worthy guaranteed satisfaction in my opinion

Geek squad helped me with purchase return recommendation.

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

Haven’t had to use it yet. But I’m sure it’ll be a good experience.

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

I love Geek Squad! They work seamlessly across all the states and PR, which almost no other insurance companies do

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

Affordable for the protection. Covers most issues that could arise.

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.