Customer Ratings & Reviews

Good service Good service Good service !!!!!!!!!!!!!

Excellent.Excellent.Excellent.Excellent.Excellent.

This is good to have for any technical issues. I highly recommend it.

Will come in handed when needed. Glad they offer this

having a student in college having the protection has felt wonderful. plus the coverage is great

They always honor their warranties without all the bs. Way to go best buys

A well needed service that must included with abu electronic buy today.

Great Protection - Accidents Happen when you least expect them

Better safe then sorry. Don’t ever purchase anything without a warranty.

Havent had to use it yet. But generally i havent had issues with any products i purchased

I love the option of Geek Squad for the protection of my laptop.

My daughter had her laptop for less that 2 weeks and broke the screen. So glad I had this.

The Geek Squad is always so helpful with laptop, printer or any other technical questions

I love it. I wish their is a way to extend it longer.

I have always trusted Geek Squad and their service is top notch!

You’ll be sorry if you don’t have the protection... just get it!

Very comforting to know the computer is protected.

Is great to have the protection plan Whenever accident happens

Just what I needed, works perfect definitely would recommend

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.