Customer Ratings & Reviews

We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

I used the service several times and it saved me a lot of money on service and parts.

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Awesome!!! This is the greatest thing done sliced bread

Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.

Great job guys great job guys great job guys great job

This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

Always happy customer when having to use this back up.

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.