Customer Ratings & Reviews

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

Must have product when you get with your laptop on Bestbuy

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

Hands down the best service and no other service is compatible.

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

Agent was able to resolve initial 3rd party security protection loading.

Always use the warranty, been really helpful, easy

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Explained the plans to us with perfection and was very courteous

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Have all questions answer great timing and attention and buying for all my items

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

Totally worth it. Gotta keep the things we live protected. 5 stars

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

Never had an issues to need to use the protection plan but glad I have it in case I need it.