Customer Ratings & Reviews

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

I don’t even know how I’m supposed to review this because I’ve never had to use it

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

They helped her set it up with all items we purchased

I have used Geek Squad before and it's worth having their protection.

Thanks for giving me a piece of mind with my device.

There has not been any need to use the protection plan but it does cover good things.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

Happy to know that I have a team to help if something goes wrong

Always protect your items !! Life happens and unexpected things are always thrown our way

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

There is nothing i dont like about this laptop. Fast powerful and easy to use.

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.