Customer Ratings & Reviews

Helped me with many of the problems without issues

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

Nice package protection with extra benefits. Bang for the buck!

I love this paln and buy it for all my electronics.

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)

Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)

I appreciate the effort that Geek Squad/ Best Buy provide at request.

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

Great to have just in case something goes wrong, can never have to much protection

This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap

Would not buy any electronics without it. It just saved me $500 on another laptop.

Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.