Customer Ratings & Reviews

A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Haven’t had to use it but I think it will Be useful

When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

A solid service that allows repairs on products that you need fixing.

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

I trust that if I have any problems In The future that that they will help me solve my computer problems.

Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates