Customer Ratings & Reviews

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

So very helpful and definitely worth purchasing! The team is great

I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

I took my hacked computer to the gerk squad. They were quick to fix.

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

haven't had to use it and hope I never do, but if I do at least I can call upon a geek

no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

Worth the addition for extra peace of mind. love it