Customer Ratings & Reviews

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

I got a great deal on a Laptop! It has been a long time since I set up a new computer so I had the Geek Squad do it for me. They were right there at Best Buy and did a wonderful job. Thank you Geeks and Best Buy! I know I will get any help I need and you are just ten minute away.

I have a laptop that I purchased this for and haven’t needed to use it yet

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

Geek squad is the best! Anytime I need help, they are right there!

I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

Geek Squad has always been a good decision for protection with my electronics.

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me