4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 11,952 reviews
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my mother. I have a similar one we both love them. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Policy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Greek squad service i like service Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on all my purchases with Best Buy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra repair coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For once, Honest techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use on this product, but the process is always efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Go Without It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer service is available 7 days per week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! It's a privilege to be there for you when you need it! Please let us know if you need anything or have any questions we can answer.

  • Rated 5 out of 5 stars

    There's a reason why people trust them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service, fast and responsive. Your electronic product will be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Necessary for my children

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wont buy without it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always go for geek squad protection. It is a small price to pay for a great piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

    I would recommend this to a friend