Customer Ratings & Reviews

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

So far so good. There has been no need to utilize this product as of January 25th.

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

Haven't needed it yet but sure feels good knowing I have it.

The guy that help us was really helpful he explained everything that we needed to know

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Best friendly people to have helping you fast to help and answer questions you have

Help me get a replacement for the computer I bought no cost because I had the plan backing me

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

Makes it easier to keep the laptop updated and any virus removed.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Haven’t had to use yet but hope they are there when need them.

This will always be worth your buck in any product you want to keep safe.

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

They helped me get my antivirus installed and made things easy.