Customer Ratings & Reviews

This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

Always good to have in case of emergencies with technological devices

They are very professional and courteous. They work fast and are punctual.

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

The staff was super helpful in finding what i needed!

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

Excellent service, very useful, very quick and easy to resolve problems

I would not buy a computer with out the protection of the squad

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Great coverage for my laptop. Peace of mind. I like the help