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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,881 reviews
  • Rated 5 out of 5 stars

    Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How Geek squad helped ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover definitely a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Place ALot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Of The Employees R Really Friendly & Nice 2 Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection is a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sons laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped when my sons laptop got a crack on the screen and they were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection give you a piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives you a great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE for a college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Advice was given before final purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

    I would recommend this to a friend