Customer Ratings & Reviews

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

Great to have for all devices and electronics in your home

Works for basic use not great for games…… Seems solid..

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

It works well. Easy to install. Easy to understand

Hopefully I won't need this but great to have just incase.

Everything was okay. No complaints. I will always use Best Buy for m’y business.

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

They helped with a problem with my laptop. Quick and easy to use.

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

You can't put a price on peace of mind. I will forever purchase the protection.

I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

Purchased the geek squad offer and well worth it!!!

Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

Makes any future mistakes less stressful when I have this for protection