Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11884 reviews
(11,884 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I go to the Best Buy and is a good customer service, this really work
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a homeowner, it is good to have this kind of help when a problem arises with my computer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful and i was in and out with my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it on this laptop but thier service is good and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Brings peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy when my laptop wasn't charging. Made an appointment and it went smooth
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection Lit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
geek squad protection is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad--Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy customer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop crashed and the agents fixed it. I'm so blessed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


